Privacy Policy
At Fylvena, we are committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it — transparently and securely.
🔒 1. Data we collect When you use our website or place an order, we may collect the following information:
- First and last name
- Shipping and billing address
- Email address
- Phone number (optional)
- Payment information (processed securely by our payment provider)
📬 2. How we use your data We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions or inquiries
- Inform you about promotions or new products (only if you have consented)
🛡️ 3. Security & Confidentiality Your data is hosted on secure servers. We never share your information with third parties unless absolutely necessary to fulfill your order (e.g., payment or shipping providers).
📤 4. Marketing emails You will only receive marketing emails if you have given your express consent. You can unsubscribe at any time by clicking the unsubscribe link in an email.
🗑️ 5. Your Rights You have the right to:
- Access your personal data
- Request corrections or deletion
- Withdraw your consent at any time
To exercise these rights, please contact us at: 📩 kontact@fylvena.com
🍪 6. Cookies We use cookies to enhance your browsing experience (e.g., to save your shopping cart). You can manage or disable cookies at any time through your browser settings.
📌 7. Changes to this policy We reserve the right to update this privacy policy at any time. All changes will be posted on this page with an updated date.